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Technical questions

On this page you can get answers to technical questions related to operations or our e-services.

Operational Information

See current operating information about Lantmäteriet s it services and read about our upcoming planned interruptions.

Problems logging in or signing with BankID

If you have technical problems when you need to identify yourself with BankID, you may need to contact your bank, but before you do, there are some measures you can try.

Review your BankID

Try your BankID again is valid and works on the publisher's website (new window).

Read about BankID's different troubleshooting steps on their website (in Swedish, new window).

Try another browser

Try logging in to the service in another Example: If you have trouble accessing BankID in Microsoft Edge, you can try using Google Chrome.

Try to surf privately

If switching browsers does not work, try logging in to the service in InPrivate / Incognito mode in your browser. This is also called private surfing and means that there is no saved history which in some cases can cause problems with the login. For guidance, follow the instructions on the Web site that pertain to each browser:

Try clearing cookies

You can also try clearing cookies in your browser. For guidance, follow the instructions on the Web site that pertain to each browser:

About e-identification

E-identification is an electronic ID document and there are several publishers that you can use to identify yourself in our e-services that require login.

Read more about e-identification

Do you have an old browser?

You may need to update your browser to a newer version from time to time. Sometimes the update is automatic , but you can also do it manually.

Update your browser

Below we have listed links to regular browsers. Go to each website to update to the latest version for your particular browser. All of the links opens i a new window.

Surf from mobile phone or tablet

Download the latest version of the app to your mobile phone or tablet to make sure you have the latest version of your browser installed. Sometimes the update happens automatically, but you can also do it manually via the links below:

Other technical problems when using an e-service

If you have a problem with an e-service or if you have a general question or need guidance on how to use our e-services, please contact Customer Center.

Frequently asked questions

Some of our e-services require that your browser has JavaScript enabled. You can check if JavaScript is enabled by going to the browser settings. For more information on how to change these settings, please refer to the browser's own help sections.

To be able to subscribe to an RSS feed, you need an RSS reader. Most browsers have built-in support for RSS and there are also various apps for taking part in RSS feeds.

Here you will find links to pages where you can find information on how to access RSS feeds in the most common browsers:

Contents of this page may be automatically translated, we take no responsibility for the accuracy of the translation. Feel free to contact our customer support centre if you have any questions.

Read more about our website